Receptionist (M/F)
La Bouitte
HAMEAU DE SAINT MARCEL 73440 Saint-Martin-de-Belleville
Description of the role
Join our team as a Receptionist at the heart of our 5-star luxury Relais & Châteaux establishment.
Set in the beautiful scenery of Les Menuires, our 5-star Relais & Châteaux Hotel is an exclusive destination renowned for its elegance, exceptional service and commitment to excellence. We offer our guests an unforgettable experience, combining luxury, comfort and a personal touch.
We are looking for a dynamic and professional receptionist to join our team. As the first point of contact with our guests, you will play a key role in creating a welcoming and memorable experience.
Responsibilities
- Greeting guests on arrival with professionalism and courtesy.
- Managing bookings, check-ins, departures and special customer requests.
- Providing information on the hotel's services and local attractions.
- Handling telephone calls and correspondence.
- Ensuring customer satisfaction throughout their stay.
- Working closely with other departments to ensure a smooth and efficient service.
Attributes
- Previous experience in reception or a similar role, ideally in the luxury hotel sector.
- Excellent command of written and spoken French and English. Other languages are a plus.
- Communication and customer service skills.
- Ability to work in a fast-paced environment and manage several tasks at once.
- Familiarity with hotel management systems.
- A polished, professional appearance.